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Online Orders
You can cancel an online order within 14 days of receiving your item, or collecting it at a Giving Black event. Please email info@nourishment.land within that period to let us know. You then have a further 14 days to return the item.
Items must be unworn, unwashed and in their original condition, with tags attached. You’re responsible for return postage for a change-of-mind return.
Please use a tracked service and keep proof of postage. Once we receive the return, or you provide proof that it has been sent, we’ll refund you within 14 days. If you cancel your entire order, we’ll also refund the delivery charge.
Optional premium delivery fee is not refundable.
Exchanges
Exchanges are available subject to stock. Contact us at info@nourishment.land to check availability before sending your item back. You’re responsible for postage.
Faulty or incorrect items
If your item is faulty or not as described, email info@nourishment.land with your order details & a description. You’re responsible for postage.
Event purchases
Change-of-mind returns and exchanges are not available for items bought in person at an event. This does not affect your statutory rights if an item is faulty or not as described. Nothing in this policy affects your statutory consumer rights.
